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When can I expect the first issue of my printed subscription?
In what currencies can I pay?
What is the security code?
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Where can I see my discount?
How do I change the address of my SUBSCRIPTION?
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How do I order a gift subscription?
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What are the payment options?
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Internet payments with Visa card are optimally secured by Bonsai Focus. The Verified by Visa extra security code must be activated on your card. During the payment you are prompted for the code.
For more information: ![]()

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Internet payments with Master card are optimally secured by Bonsai Focus. The Secure code extra security must be activated on your card. During the payment you are prompted for the code.
For more information on MasterCard SecureCode go to: ![]()
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Please do not use the messages from the Paypal account, but use the contact form on our website.
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If you choose to pay by bank (wire) transfer you'll receive an e-mail with payment instructions.
For Europe and NON-US residents:
use a so-called international SEPA (Single Euro Payments Area) transfer by means of the IBAN (International Banking Account Number), which is possible from any bank within Europe and carries no charges!!!
Use these details:
Bonsai Europe VOF - The Netherlands
IBAN: NL14 ABNA 0423 055 72
BIC/SWIFT: ABNANL2A
For USA residents:
use the following details:
Rabobank N.A. CA
Account: 0216300194
(ABA) routing number: 122238420
Beneficiary: Bonsai Europe VOF, Kesteren, The Netherlands
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Check; in most countries Bonsai Focus is charged extra by banks to cash your cheque.
The additional costs are added to your payment in the summary of your order.
Cheques / Checks should be send to:
USA and Canada Residents:
Bonsai Europe Publications,
Dept CH 17930,
Palatine,
IL 60055-7930, U.S.A.
Other countries:
Bonsai Europe Publications,
P.O. Box 17,
4040 DA Kesteren,
The Netherlands
What is the password in Verified by Visa?
What is MasterCard Secure Code?
From which issue is Bonsai Focus E-magazine availble?
Can I download the Bonsai Focus E-Magazine edition?
Which issues do I get when I take an E-Magazine subscription?
Can I view other back isues when I have an E-Magazine subscription?
Can I view the Bonsai Focus E-Magazine on my I-Pad or I-Phone?
Costs for check payments.
Credit card charges / payments.
Symbols used in our web site.


