FAQ
Activation email not received.
I forgot my username and/or password. What now?
How do I change my username and or password?
I have tried to apply for a new logon details, but didn't receive an e-mail. What now?
What does the message "E-mail address does not exist." mean?
When can I expect the first issue of my printed subscription?
In what currencies can I pay?
What is the security code?
What is the status of my subscription?
Where can I see my discount?
How do I change the address of my SUBSCRIPTION?Make sure you are registered and logged on to your account.
Click on My BF in your account box. (the white box at the top of the website)
Here you can view your subscription(s) and its status.
Check the address for the subscription.
If you want to change this click on the pencil sign.
After you have changed it click save.
NOTE: The changes made here have no influence on the address of your account. The account address should be changed separately in My Account. For instructions click here.
Click on My BF in your account box. (the white box at the top of the website)
Here you can view your subscription(s) and its status.
Check the address for the subscription.
If you want to change this click on the pencil sign.
After you have changed it click save.
NOTE: The changes made here have no influence on the address of your account. The account address should be changed separately in My Account. For instructions click here.
How do I change the details of my ACCOUNT?
How do I renew my subscription?
Can I order more than one subscription and have it send to different addresses?
How do I order a gift subscription?
How do I order a recurring subscription?
How do I change the newsletter settings?
What are the payment options?
What is the password in Verified by Visa?
What is MasterCard Secure Code?
From which issue is Bonsai Focus E-magazine availble?
Can I download the Bonsai Focus E-Magazine edition?
Which issues do I get when I take an E-Magazine subscription?
Can I view other back isues when I have an E-Magazine subscription?
Can I view the Bonsai Focus E-Magazine on my I-Pad or I-Phone?
Costs for check payments.
Credit card charges / payments.
Symbols used in our web site.


