FAQ
Activation email not received. I forgot my username and/or password. What now? How do I change my username and or password? I have tried to apply for a new logon details, but didn't receive an e-mail. What now? What does the message "E-mail address does not exist." mean? When can I expect the first issue of my printed subscription? In what currencies can I pay? What is the security code? What is the status of my subscription?
Where can I see my discount?Bonsai Focus subscribers receive a discount on products in our web shop depending on the type of subscription you chose. See your discount in your My Account.
The discount will automatically be calculated in the shopping cart, provided you are logged in.
Subscriptions are NOt discounted.
The discount will automatically be calculated in the shopping cart, provided you are logged in.
Subscriptions are NOt discounted.
How do I change the address of my SUBSCRIPTION? How do I change the details of my ACCOUNT? How do I renew my subscription? Can I order more than one subscription and have it send to different addresses? How do I order a gift subscription? How do I order a recurring subscription? How do I change the newsletter settings? What are the payment options? What is the password in Verified by Visa? What is MasterCard Secure Code? From which issue is Bonsai Focus E-magazine availble? Can I download the Bonsai Focus E-Magazine edition? Which issues do I get when I take an E-Magazine subscription? Can I view other back isues when I have an E-Magazine subscription? Can I view the Bonsai Focus E-Magazine on my I-Pad or I-Phone? Costs for check payments. Credit card charges / payments. Symbols used in our web site.