FAQ
Activation email not received. I forgot my username and/or password. What now? How do I change my username and or password? I have tried to apply for a new logon details, but didn't receive an e-mail. What now? What does the message "E-mail address does not exist." mean? When can I expect the first issue of my printed subscription? In what currencies can I pay? What is the security code? What is the status of my subscription? Where can I see my discount? How do I change the address of my SUBSCRIPTION? How do I change the details of my ACCOUNT?
How do I renew my subscription?Make sure you are logged on.
Choose your currency in the menu.
Click on My BF in the white box at the top of the website.
Here you can view your subscription(s) and its status.
Check the address for your subscription. If you want to change this click on the pencil sign.
Next click on renew subscription.
The subscription renewal is added to your shopping cart.
Click on next if you don't want to make any other purchases.
Choose the address of your subscription again by ticking the small box in front of the address.
Your shopping cart will now show all details.
Agree to the conditions of sale by ticking the box.
Click on Check Payment or Other Payment Options (Paypal / visa / MasterCard/ bank transfer)
Finish your payment on the secured Ogone payment platform.
Choose your currency in the menu.
Click on My BF in the white box at the top of the website.
Here you can view your subscription(s) and its status.
Check the address for your subscription. If you want to change this click on the pencil sign.
Next click on renew subscription.
The subscription renewal is added to your shopping cart.
Click on next if you don't want to make any other purchases.
Choose the address of your subscription again by ticking the small box in front of the address.
Your shopping cart will now show all details.
Agree to the conditions of sale by ticking the box.
Click on Check Payment or Other Payment Options (Paypal / visa / MasterCard/ bank transfer)
Finish your payment on the secured Ogone payment platform.
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